Shipping policy

Made to order

Each order is made to order. Production begins after an order is placed.

Delivery times

• Europe and the United Kingdom: 2 to 5 business days.
• United States and Canada: 3 to 7 business days.
• Australia: 4 to 8 business days.

Tracking

Tracking information is provided when it is available from the carrier.

Customs and import duties

Customs charges and import duties, where applicable, are the customer’s responsibility.

Delays and delivery addresses

Carrier delays can happen. Please make sure the delivery address is complete and accurate when ordering.

Questions about delivery

For shipping questions, contact connect@fivestarbonus.com.